Should government restrictions prevent us from safely opening The Forest this year, tickets will NOT BE REFUNDABLE. They will be automatically transferred to Santas Magical Forest 2022 on the date of their choosing, prior to general sale.
Please note that Santas Magical Forest will operate as normal in 2021, with some minor changes, so that our customers can enjoy a safe and magical visit. In order to protect our staff and visitors in the current situation, we ask all of our visitors to respect and adhere to the current social distancing guidelines at the time of their visit.
To improve and maintain the highest standards of hygiene, we have installed hand sanitising stations at various points around The Forest. Cleaning of high volume areas and high frequency touch points will also be performed regularly.
To adhere to social distancing regulations, and to give each groups plenty of personal space, we will have a limited capacity and will be taking smaller groups than in previous years. We will also ask families to stick within their own social bubbles.
Anyone with high temperature or continuous cough please do not attend the Forest.
Conduct of Visitors
- Behaves in a manner which, in the opinion of Santas Magical Forest, its employees, contractors or agents, has affected or is likely to affect the safety or enjoyment of, or cause annoyance, danger or distress to, other entrants or damage to property;
- Uses threatening, intimidating, abusive or insulting words or behaviour or in any way provokes or behaves in a manner which may provoke a breach of the peace;
- Appears, in the opinion of an employee or agent of Santas Magical Forest, to be under the influence of alcohol or other substances; or
- For any other reason at the sole discretion of Santas Magical Forest, its employees, contractors or agents.
- A person to whom the above terms applies will be liable for any damage caused or expenses incurred by his or her behaviour.
- Smoking is strictly prohibited within Santas Magical Forest.
- Pets or animals of any nature (with the exception of guide dogs and hearing dogs) are expressly prohibited in Santas Magical Forest.
Opening of Santas Magical Forest